Patient Service Representative

Full time Hourly The Mint in Customer Service , in Dispensary Email Job
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Job Description

Full Job Description

**SUBMISSION OF A COVER LETTER IS REQUIRED FOR CONSIDERATION.**

PATIENT SERVICE REPRESENTATIVE

Brightroot is seeking to employ a Full-Time Patient Service Representative at The Mint Dispensary’s Mesa location.

Brightroot is a professional management services provider currently hiring unique talent for an Arizona Licensed Non-Profit Dispensary that specializes in serving the Medical Cannabis community. Superior caliber patient service is a priority Brightroot standard, and providing patients with safe access to clean, high-quality products is of top company concern. The work environment is fast-paced and non-traditional.

Ideal candidates will possess a strong work ethic, value teamwork, have professional integrity, a strong sense of personal accountability, and be career-orientated.

POSITION DESCRIPTION: Patient Service Representative provides patients with education and information about medical cannabis and its uses while providing amazing customer service. Maintaining a fun, welcoming, and professional environment for patients and coworkers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Check-in, verify the status and report patient allotment on AZDHS system.
  • Provides patients with education and information about medical cannabis and its uses.
  • Assists patients with product selection in an efficient and timely manner.
  • Processes patient orders and payments utilizing POS software.
  • Operate, maintain and close cash till and deposit end of daily earnings.
  • Assists management staff with daily operational needs.
  • Maintain a clean and professional environment for patients.

QUALIFICATIONS:

  • Applicant must be twenty-one (21) years of age; pursuant to A.R.S. §36-2801.10
  • Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services, pursuant to A.R.S. § 36-2804.01
  • Employment offers are contingent upon successful completion of the criminal background check conducted by the Arizona Department of Health Services, pursuant to A.R.S. § 36-2804.01 and A.R.S. §36-2801.10
  • Valid Arizona Drivers License
  • High school diploma or equivalent.
  • Experience and education may be substituted for one another.

KNOWLEDGE, SKILLS, & ABILITIES:

  • Knowledge of the uses of medicinal cannabis and different methods of medicating.
  • Knowledge of cannabis brands and products available on the Arizona market.
  • General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.
  • Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
  • Excellent communication, customer service, and sales skills.
  • Basic knowledge of Microsoft Office.
  • Ability to work in a faced paced environment.

HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email, and state which position you are applying for.

**SUBMISSION OF A COVER LETTER IS REQUIRED FOR CONSIDERATION.**

JOB TYPE: Full Time

SALARY: $12.00 P/H

Brightroot promotes the diverse talent of people from all backgrounds and is an equal opportunity employer.

Job Type: Full-time

Job Type: Full-time

Pay: $12.00 per hour

Experience:

  • retail: 2 years (Required)
  • Customer Service: 2 years (Preferred)

Additional Compensation:

  • Tips

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Achievement-oriented — enjoys taking on challenges, even if they might fail

Schedule:

  • Weekends required
  • Holidays required
  • Day shift
  • Night shift
  • $12.00 per hour
  • Health insurance
  • Dental insurance
  • Vision insurance
Qualifications
  • Experience:
    • retail, 2 years (Required)

    • Customer Service, 2 years (Preferred)

Required skills

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